Privacy Policy

Last updated: September 16, 2026

Opticoms GmbH and Opticoms Bilişim Teknolojileri LTD. ŞTİ. (collectively referred to as “Opticoms,” “we,” “our,” or “us”) operate the website opticoms.net (the “Service”). This Privacy Policy describes how we collect, use, and disclose your personal data when you visit or interact with our website, in compliance with the EU General Data Protection Regulation (GDPR), the Turkish Law on the Protection of Personal Data No. 6698 (KVKK), and applicable data protection laws.

1. Data Controllers

The joint controllers responsible for the processing of your personal data on this website are:

• Opticoms GmbH (Germany)
• Opticoms Bilişim Teknolojileri LTD. ŞTİ. (Turkey)

Contact Email: info@opticoms.net

Website: https://opticoms.net

2. Information We Collect

We collect several types of information from and about users of our website:

• Log and Technical Data: When you visit opticoms.net, our web servers (hosted on WordPress) automatically log standard technical data transmitted by your browser. This includes your IP address, browser type and version, operating system, referring URL, time and date of visit, and pages viewed.
• Contact Information: If you reach out to us via email, contact forms, or direct inquiries, we collect your name, email address, company name, phone number, and any details included in your message.
• Cookies and Tracking Technologies: WordPress and associated plugins use cookies and similar technologies to ensure core site functionality, analyze traffic patterns, and improve site security and performance.

3. Legal Basis for Processing (GDPR & KVKK)

We process personal data under the following legal bases:

• Consent (Art. 6(1)(a) GDPR / Art. 5(1) KVKK): Where you have given explicit consent for specific processing operations, such as non-essential performance or analytics cookies.
• Contractual Obligations (Art. 6(1)(b) GDPR / Art. 5(2)(c) KVKK): Where processing is necessary to take steps prior to entering into, or fulfilling, a contract with you or your business.
• Legitimate Interests (Art. 6(1)(f) GDPR / Art. 5(2)(f) KVKK): Where processing is necessary for our legitimate business interests, such as maintaining network security, optimizing web infrastructure, and preventing fraud.
• Legal Obligation (Art. 6(1)(c) GDPR / Art. 5(2)(ç) KVKK): Where processing is necessary to comply with statutory legal requirements.

4. How We Use Your Information

We use the collected data for the following purposes:

• Providing, operating, and maintaining our WordPress-hosted website.
• Responding to direct inquiries, support requests, or business communication.
• Monitoring traffic dynamics to ensure website performance, stability, and security.
• Fulfilling statutory legal and administrative obligations in Germany and Turkey.

5. Data Sharing and Third Parties

We do not sell your personal data. We share data only with service providers under strict data processing agreements:

• Hosting & Web Infrastructure: Our website is hosted on WordPress infrastructure, which processes web traffic and log data securely.
• Internal Entities: Information may be shared between Opticoms GmbH and Opticoms Bilişim Teknolojileri LTD. ŞTİ. for cross-entity administrative and customer inquiry handling.
• Legal Authorities: Where required by law, court order, or governmental regulation in applicable jurisdictions.

6. International Data Transfers

Because our entities operate across the European Union (Germany) and Turkey, data may be transferred internationally between these jurisdictions. We implement appropriate safeguards—such as Standard Contractual Clauses (SCCs) and compliance with KVKK transfer protocols—to guarantee your personal data remains protected to European and Turkish statutory standards.

7. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, including legal, tax, or accounting reporting obligations. Standard web server access logs are automatically deleted or anonymized within standard statutory retainment windows (typically 7 to 30 days).

8. Your Data Protection Rights

Depending on your jurisdiction, you hold specific statutory rights regarding your personal data under the GDPR or KVKK:

• Right of Access / Information: Request details on whether your data is processed and receive copies of your personal data.
• Right to Rectification: Request correction of inaccurate or incomplete data.
• Right to Erasure / Deletion: Request deletion of your personal data under legal conditions.
• Right to Restrict / Object to Processing: Object to or restrict processing based on legitimate interests or automated handling.
• Right to Data Portability: Request transfer of data to another entity or directly to you (GDPR).
• Right to Withdraw Consent: Withdraw consent at any time where processing relies on consent.

To exercise any of these rights, contact us at info@opticoms.net. You also have the right to lodge a complaint with a supervisory authority (such as the BfDI in Germany or the KVKK Board in Turkey).

9. Cookies Policy

You can manage or disable cookies via your browser settings or through our website’s cookie consent interface. Disabling essential cookies may impact technical features or access to certain sections of the site.

10. Updates to This Policy

We may update this Privacy Policy periodically to reflect technical or legal changes. Updates will be published directly on this page with a revised “Last updated” date.